News Archives

Premium Rate Parcel Delivery Phone Number Switched Off

PhonepayPlus, the phone-paid services regulator, has requested that the premium rate number 09066641142 be switched off, following [...]

PhonepayPlus launches new, flexible regulation to benefit premium rate consumers and industry

PhonepayPlus today launches a new approach to the regulation of premium rate telephone services (PRS). Today the [...]

Complaints About Premium Rate Telephone Services Fall

Complaints about premium rate telephone services in the UK has dropped by over half in a year. One of the reasons for this is that companies that break the rules are likely to be fined more heavily.

Complaints to the UK premium rate telephone regulator PhonepayPlus for the last three months of 2009 were down 61% [...]

Mr Jaipal Singh Prohibited From Running Premium Rate Phone Services For 2 Years

PhonepayPlus had evidence suggesting that Mr Jaipal Singh was involved in a number of companies which had [...]

How To Set Up A Premium Rate Phone Service For Debt Problems

If you are interested in setting up a premium rate telephone service aimed at people with debt or credit issues, this is possible under telecoms regulations. However, this type of service does require prior permission before you can start operations.

Shown below is the procedure to set up such a premium rate telephone service.

 

Consumer Credit Services [...]

£50,000 Fine For Premium Rate Text Competition Service

PhonepayPlus Executive (the ‘Executive’) received 53 complaints regarding a text prize competition subscription service operating on shortcodes 66333 and 63666. The service cost £2 per week and gave subscribers the chance to win [...]

£750 Fine By UK Regulators For Mis-use Of 070 Numbers

In September 2009, www.phonepayplus.org.uk received an industry complaint from a Network Operator in relation to a range of nine 070 numbers operating the same service that contained the same recorded explicit adult content. Upon [...]

UK Telecom Regulators Revise Virtual Chat Services Help Note

In December 2009, PhonepayPlus issued a Help Note on Virtual Chat services in response to the high number of investigations that had been brought for final adjudication since January 2009.

Co-locating your telecoms equipment

If you are considering setting up your own telecoms premium rate company with direct connection with British Telecom – the one thing you will need is a location for your equipment.

You can locate in specific build telecoms buildings – such as Telecom House in Docklands.

Alternatively you can co-locate with an existing telecoms company. This way [...]

Announcement About The New Code Of The Live Conversation Fund

As announced on 22 May 2009, the Fund is in the process of being wound up and monies being returned to eligible contributors as at that date.