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Complaints About Premium Rate Telephone Services Fall

Complaints about premium rate telephone services in the UK has dropped by over half in a year. One of the reasons for this is that companies that break the rules are likely to be fined more heavily.

Complaints to the UK premium rate telephone regulator PhonepayPlus for the last three months of 2009 were down 61% [...]

How To Set Up A Premium Rate Phone Service For Debt Problems

If you are interested in setting up a premium rate telephone service aimed at people with debt or credit issues, this is possible under telecoms regulations. However, this type of service does require prior permission before you can start operations.

Shown below is the procedure to set up such a premium rate telephone service.

 

Consumer Credit Services [...]

£50,000 Fine For Premium Rate Text Competition Service

PhonepayPlus Executive (the ‘Executive’) received 53 complaints regarding a text prize competition subscription service operating on shortcodes 66333 and 63666. The service cost £2 per week and gave subscribers the chance to win [...]

£750 Fine By UK Regulators For Mis-use Of 070 Numbers

In September 2009, www.phonepayplus.org.uk received an industry complaint from a Network Operator in relation to a range of nine 070 numbers operating the same service that contained the same recorded explicit adult content. Upon [...]

UK Telecom Regulators Revise Virtual Chat Services Help Note

In December 2009, PhonepayPlus issued a Help Note on Virtual Chat services in response to the high number of investigations that had been brought for final adjudication since January 2009.

Co-locating your telecoms equipment

If you are considering setting up your own telecoms premium rate company with direct connection with British Telecom – the one thing you will need is a location for your equipment.

You can locate in specific build telecoms buildings – such as Telecom House in Docklands.

Alternatively you can co-locate with an existing telecoms company. This way [...]

Announcement About The New Code Of The Live Conversation Fund

As announced on 22 May 2009, the Fund is in the process of being wound up and monies being returned to eligible contributors as at that date.

Phone Call Charges - How much does a phone call really cost?

0800, 0870, 090, 020 – there are so many different phone numbers that keeping tabs on how much they cost to call can be confusing. So what do they all mean?

This is a guide to common phone numbers, some of the ways that they are used and the costs of calling them from a British [...]

Office Of Fair Trading Seeks Court Order Against Premium Rate Prize Draw Promoters

The OFT has issued High Court proceedings against the companies and individuals behind five UK prize draw promotions in an attempt to prevent mailings and the distribution of scratch-cards which, the OFT considers, are misleading.

The proceedings seek an injunction preventing unfair practices by Gloucestershire-based Purely Creative Limited, Strike Lucky Games Limited, McIntyre & Dodd Marketing [...]

Skype Offers Calling to UK Premium Rate Numbers

Skype Offers Calling to UK Premium Rate Numbers

Skype is opening up calling to premium rate PSTN numbers in the UK. Driven by consumer demand, Skype is making premium UK 09 per minute priced numbers available to its 171 million registered users across the world.

Premium-rate numbers are used by a wide variety of [...]