PhonepayPlus received 20 complaints relating to a virtual chat service operating on shortcodes 69844 and 89949. The service was entitled the “Adult Sex Exchange” and was advertised as a contact and adult dating service. The Executive monitored the service which was entered by texting a key word to a shortcode, as [...]
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Information Provider - Mobiya Limited, Oxfordshire Summary On 17 June 2009, the PhonepayPlus Research team conducted initial monitoring of the ‘TXT DATER’ service as accessed via the dailysport.com website. The service was promoted [...] PhonepayPlus, the phone-paid services regulator, has launched an emergency procedure investigation under paragraph 8.6.1 of its Code of Practice (11th Edition amended April 2008), following complaints from members of the public about a Virtual Chat Service called ‘Local Sex Buddies’. PhonepayPlus has received evidence suggesting that, amongst other issues, the service continues to charge users without [...] 70% of websites investigated for mis-selling ringtones, wallpapers and other mobile phone services have been corrected or closed, following an 18 month EU consumer crackdown carried out by 27 Member States, Norway and Iceland. Since June 2008, when initial checks took place, 301 websites were investigated by national enforcement authorities for [...] PhonepayPlus, the phone-paid services regulator, today announced 62% decrease in complaints about mobile phone-paid services (July 2008 – 1,981 vs. October 2009 – 746). This is on the same day that the EU published an update on the success of its 2008 Europe-wide clampdown on misleading websites offering mobile phone services, such [...] A phone is for life not just for Christmas New camapign by UK regulator – Phonepayplus – A phone is for life, not just for Christmas. Irish consumers who may have been overcharged by premium rate telephone service providers will find it more difficult to seek redress once a new communications bill becomes law, the chairman of RegTel has announced. RegTel’s chairman Mr Fred Hayden expressed concern at the manner in which the Minister for Communications Eamon Ryan had introduced the Communications [...] In a letter sent today, the European Commission calls on the Danish telecoms regulator, IT- og Telestyrelsen (NITA), to reconsider its regulatory approach for terminating calls to non-geographic numbers operated by service providers that offer premium rate services to end-users. Unlike national regulators in other EU Member States, NITA regulates the price of these services, setting [...] If you are interested in attending the latest forum held by the UK premium rate regulator Phonepayplus – it is being held on Thursday 5th November 2009 in London. To pre-register your attendance, please email rsvp@phonepayplus.org.uk with your name, organisation and contact details. UK regulator Ofcom has introduced new rules to overhaul its broadcasting code to provide stronger audience protection when the public call any premium rate telephone services for services such as adult, psychic and quiz chat shows. These new steps have been introduced after a series of scandals involving phone-in voting and phone-in competitions in 2007. Ofcom [...] |
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